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  • Contact Us
  • Home
  • A Short History of Payments
  • Interchange Fees Overview
  • Credit Card Economics
  • Payment Trivia
  • Basic Transaction Flow
  • Authorization and Settlement Process
  • Payments Value Chain
  • Payment Facilitators
  • Risk Management
  • Payment Acceptance
  • Account Retention
  • Consulting and Education
  • Product Management
  • Process Improvement
  • Quality Consultants
  • World Class Payment Vendors
  • Contact Us
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YOUR CART

Process Improvement - Operational Excellence

Operational inefficiencies eating into your profits?  
Operational issues impacting your customer satisfaction?  
​Are your operations not scalable?

We can help you with that.  


We can optimize your operations and lower your costs while maintaining your targeted service and sales opjectives.
  • Continuous Process Improvement
  • Operational Excellence
  • Lean Six Sigma
  • Qualitative assessments
  • Business metrics - benchmarks and unit costs
  • Score cards and dashboards
  • Activity-based costing (cost allocations)
  • Transfer pricing
  • Best practices for Process Improvement
  • Process reengineering
  • Profitability (cost and revenue) modeling
  • Reduce costs and improve efficiencies while maintaining, even improving, service quality

Contact Information
Robert Holden
[email protected]
​650 515 5015